Terms and Conditions

By ordering catering from Soul Origin Australia Pty Ltd, it is understood that you agree and accept the following Terms & Conditions.

Cancellation of order: Order cancellations must be made at minimum 24 hours prior to pick up or delivery time if an order or delivery is to be made Tuesday – Friday. Any cancellation for an order or delivery due on a Saturday, Sunday or Monday needs to be made the Friday before by 2pm. To cancel your order please contact the customer service team:

catering@soulorigin.com.au
02 8565 5400.

Refund Policy: If you are not happy with a particular item, please let us know. Refunds are only applicable if you inform us by 9pm on the day your order is picked up. To request a refund, please contact our customer service team:

catering@soulorigin.com.au
02 8565 5400.

Collecting your Order: Soul Origin catering orders must be collected from the agreed Soul Origin location at the agreed date and time. Soul Origin takes no liability for any orders not collected by the customer outside of this agreed location and time.

Consumption & Labelling of your Order: Generally, Soul Origin recommends our food is consumed within four (4) hours of the time of your order. Soul Origin takes no liability for any food consumed after this time.

Allergens & Nutritional Information: Please see kJs information of each platter on the product page of each item. kJs listed are the total for each platter unless specified. To view additional nutritional information of our menu, please visit soulorigin.com.au.

When you disclose or submit your personal information to us when you order catering, we will handle the collection, processing and storage of your personal information in accordance with our Privacy Policy which is accessible at soulorigin.com.au/privacy-policy.

Soul Origin x Byron Bath Organics –
Mother’s Day Giveaway (FACEBOOK)


PROMOTION ("Conditions of Entry")

Schedule

Promotion: Soul Origin x Byron Bath Organics – Mother’s Day Giveaway

Promoter: Soul Origin (Australia) Pty Ltd ACN 168 629 061 and Byron Bath
Organics 93 8550 842 97.

Promotion Period: Start date: 29th April at 10:00 AEDT

End date: 05th May 2024 at 11:59 pm AEDT

The Promoter accepts no responsibility for any entries not received for any
reason during the Promotion Period.

Eligible Entrants: Entry is only open to Australian residents (Entrant).



How to Enter: To enter the Promotion, each
Entrant must complete the following steps during the Promotion Period:

a) To be eligible for entry, each Entrant must ‘like’ the Promotion post on the
official Soul Origin Facebook page (@soulorigin);

b) The Entrant must follow the official Facebook accounts of Soul Origin
(@soulorigin) and Byron Bath Organics. (@byronbathorganics);

c) The Entrant must tag three (3) friends or family members in the comments
section;

d) An Entry is deemed to be completed upon posting of the comment;

e) The Promoter is not responsible for incorrect, inaccurate, or incomplete
information caused by an Entrant or occurring during the uploading of an Entry.
Further, The Promoter is not responsible for any entries that are not received
or are otherwise interfered with due to problems with communications services.

Entries permitted: By completing the ‘How to Enter’ method, the
entrant will receive one (1) entry (Entry).



Total Prize Pool: AUD $147.00

Prize Description: The total prize pool is:

1. 1 x Breakfast Grazing Platters vouchers; and

2. 1 x Bath Soak Kits.

(Prize)

The Prize will be given to 1 (one) winner.



Prize Draw & Notification of Winners

On Monday 6th May 2024, the Promoter will announce the winners of
the Promotion (Winners).

The Winner will be contacted via direct message to the Winner’s Instagram or
Facebook account. In the event of an unclaimed prize by Friday 06 June 2024,
the Promoter may at its discretion assign the prize to the entry judged the
next best entry, conduct a further judging to award the prize, or withdraw the
prize unawarded. The Promoter is under no obligation to award any unclaimed
prize.

The Promoter reserves the right at any time to verify any prize claims and
disqualify any Entrant who submits a prize claim that is not in accordance with
these Terms and Conditions. Errors or omissions may be accepted at the
Promoter’s discretion. Failure by the Promoter to enforce any of its rights at
any stage does not constitute a waiver of those rights.



If there is a dispute as to the identity of
an Entrant or Winner, the Promoter reserves the right in its sole discretion to
determine the identity of the Entrant or Winner.



1.
The entrant agrees and acknowledges that they have read these Conditions of
Entry (and Schedule) and that entry into the Promotion is deemed to be
acceptance of these Conditions of Entry (and Schedule). Any capitalized terms
used in these Conditions of Entry have the meaning given in the Schedule,
unless stated otherwise.
2. The Promotion commences on the Start Date and ends on the End Date
(Promotion Period). Entries are deemed to be received at the time of receipt by
the Promoter and not at the time of transmission or deposit by the Entrant.
Records of the Promoter and its agencies are final and conclusive as to the
time of receipt.
3. Valid and eligible entries will be accepted during the Promotion Period.
4. All reasonable attempts will be made to contact the Winner.
5. If any Winner chooses not to take their prize (or is unable to) or does not
take or claim a prize by the time specified by the Promoter, or is unavailable,
they forfeit the prize and the Promoter is not obliged to substitute the prize.
6. No part of a prize is exchangeable, redeemable for cash or any other prize
or transferable, unless otherwise specified in writing by the Promoter.
7. If a prize (or portion of a prize) is unavailable the Promoter reserves the
right to substitute the prize (or that portion of the prize) to a prize of
equal or greater value and specification.
8. No entry fee is charged by the Promoter to enter the Promotion. There is no
additional cost to enter the Promotion other than any cost paid by the entrant
to access the social media platform of entry via their Internet service
provider.
9. The prize will be awarded to the person named in the entry and any entry
that is made on behalf of an entrant or by a third party will be invalid. If
there is a dispute as to the identity of an entrant or winner the Promoter
reserves the right, in its sole discretion, to determine the identity of the
entrant or winner.
10. Entrants' personal information will be collected by the Promoter. Personal
information will be stored on the Promoter's database. By submitting your
Entry, you are accepting these Terms and Conditions and you are expressly
consenting to the Promoter using your information for future marketing purposes
regarding its products, including contacting the entrant electronically. The
Promoter is bound by the Australian Privacy Principles in accordance with the
Privacy Act 1988 (Cth) and its privacy policy which is located at https://catering.soulorigin.com.au/pages/terms-conditions
and advertisements, the Promoter may only publish the Winner's surname, initial
and State/Territory.
12. Any guarantee or warranty given is in addition to any relevant statutory
guarantees and warranties and nothing in these Conditions of Entry restricts,
excludes or modifies or purports to restrict, exclude or modify any statutory
consumer rights under any applicable law including the Competition and Consumer
Act 2010 (Cth).
13. If for any reason any aspect of this Promotion is not capable of running as
planned, including by reason of communications network failure, bugs,
tampering, unauthorised intervention, fraud, technical failure or any cause
beyond the control of the Promoter, the Promoter may in its sole discretion
cancel, terminate, modify or suspend the Promotion and invalidate any affected
entries, or suspend or modify a prize.
14. The Promoter reserves the right, at any time, to validate and check the
authenticity of entries. Entries containing offensive or defamatory comments,
or which breach any law or infringe any third-party rights, including
intellectual property rights, are not eligible to win. The use of any automated
entry software or any other mechanical or electronic means that allows an
individual to automatically enter repeatedly is prohibited and may render all
entries submitted by that individual invalid.
15. The Promoter reserves the right to disqualify entries in the event of
non-compliance with these Conditions of Entry. In the event that there is a
dispute concerning the conduct of the Promotion or claiming a prize, the
Promoter will resolve the dispute in direct consultation with the entrant. If
the dispute cannot be resolved the Promoter’s decision will be final.
16. The Promoter will not be liable for any loss (including, without
limitation, indirect, special or consequential loss or loss of profits),
expense, damage, personal injury or death which is suffered or sustained
(whether or not arising from any person's negligence or willful misconduct) in
connection with this Promotion or accepting or using any prize, except for any
liability which cannot be excluded by law (in which case that liability is
limited to the minimum allowable by law).
17. The Promoter accepts no responsibility for any tax implications and the
entrant must seek their own independent financial advice in regard to the tax
implications relating to the prize or acceptance of the prize.
18. Failure by the Promoter to enforce any of its rights at any stage does not
constitute a waiver of these rights.

Soul Origin x Byron Bath Organics – Mother’s Day Giveaway (INSTAGRAM)

PROMOTION ("Conditions of Entry")

Schedule

Promotion: Soul Origin x Byron Bath Organics – Mother’s Day Giveaway

Promoter: Soul Origin (Australia) Pty Ltd ACN 168 629 061 and Byron Bath
Organics 93 8550 842 97.

Promotion Period: Start date: 29th April at 10:00 AEDT

End date: 05th May 2024 at 11:59 pm AEDT

The Promoter accepts no responsibility for any entries not received for any
reason during the Promotion Period.

Eligible Entrants: Entry is only open to Australian residents (Entrant).



How to Enter: To enter the Promotion, each Entrant must complete
the following steps during the Promotion Period:

a) To be eligible for entry, each Entrant must ‘like’ the Promotion post on
the official Soul Origin Instagram page (@soulorigin);

b) The Entrant must follow the official Instagram accounts of Soul Origin
(@soulorigin) and Byron Bath Organics. (@byronbathorganics);

c) The Entrant must tag three (3) friends or family members in the comments
section;

d) An Entry is deemed to be completed upon posting of the comment;

e) The Promoter is not responsible for incorrect, inaccurate, or incomplete
information caused by an Entrant or occurring during the uploading of an
Entry. Further, The Promoter is not responsible for any entries that are not
received or are otherwise interfered with due to problems with communications
services.



Entries permitted: By completing the ‘How to Enter’ method, the
entrant will receive one (1) entry (Entry).



Total Prize Pool: AUD $147.00

Prize Description: The total prize pool is:

1. 1 x Breakfast Grazing Platters vouchers; and

2. 1 x Bath Soak Kits.

(Prize)

The Prize will be given to 1 (one) winner.



Prize Draw & Notification of Winners

On Monday 6th May 2024, the Promoter will announce the winners of
the Promotion (Winners).

The Winner will be contacted via direct message to the Winner’s Instagram account. In the event of an unclaimed prize by Friday 06 June 2024,
the Promoter may at its discretion assign the prize to the entry judged the
next best entry, conduct a further judging to award the prize, or withdraw
the prize unawarded. The Promoter is under no obligation to award any
unclaimed prize.

The Promoter reserves the right at any time to verify any prize claims and
disqualify any Entrant who submits a prize claim that is not in accordance
with these Terms and Conditions. Errors or omissions may be accepted at the
Promoter’s discretion. Failure by the Promoter to enforce any of its rights
at any stage does not constitute a waiver of those rights.



If there is a dispute as to the identity of an Entrant or Winner,
the Promoter reserves the right in its sole discretion to determine the
identity of the Entrant or Winner.



1. The entrant agrees and acknowledges that they have read these
Conditions of Entry (and Schedule) and that entry into the Promotion is
deemed to be acceptance of these Conditions of Entry (and Schedule). Any
capitalized terms used in these Conditions of Entry have the meaning given in
the Schedule, unless stated otherwise.

2. The Promotion commences on the Start Date and ends on the End Date
(Promotion Period). Entries are deemed to be received at the time of receipt
by the Promoter and not at the time of transmission or deposit by the
Entrant. Records of the Promoter and its agencies are final and conclusive as
to the time of receipt.

3. Valid and eligible entries will be accepted during the Promotion Period.

4. All reasonable attempts will be made to contact the Winner.

5. If any Winner chooses not to take their prize (or is unable to) or does
not take or claim a prize by the time specified by the Promoter, or is
unavailable, they forfeit the prize and the Promoter is not obliged to
substitute the prize.

6. No part of a prize is exchangeable, redeemable for cash or any other prize
or transferable, unless otherwise specified in writing by the Promoter.

7. If a prize (or portion of a prize) is unavailable the Promoter reserves
the right to substitute the prize (or that portion of the prize) to a prize
of equal or greater value and specification.

8. No entry fee is charged by the Promoter to enter the Promotion. There is
no additional cost to enter the Promotion other than any cost paid by the
entrant to access the social media platform of entry via their Internet
service provider.

9. The prize will be awarded to the person named in the entry and any entry
that is made on behalf of an entrant or by a third party will be invalid. If
there is a dispute as to the identity of an entrant or winner the Promoter
reserves the right, in its sole discretion, to determine the identity of the
entrant or winner.

10. Entrants' personal information will be collected by the Promoter.
Personal information will be stored on the Promoter's database. By submitting
your Entry, you are accepting these Terms and Conditions and you are
expressly consenting to the Promoter using your information for future
marketing purposes regarding its products, including contacting the entrant
electronically. The Promoter is bound by the Australian Privacy Principles in
accordance with the Privacy Act 1988 (Cth) and its privacy policy which is
located at https://catering.soulorigin.com.au/pages/terms-conditions
and advertisements, the Promoter may only publish the Winner's surname,
initial and State/Territory.

12. Any guarantee or warranty given is in addition to any relevant statutory
guarantees and warranties and nothing in these Conditions of Entry restricts,
excludes or modifies or purports to restrict, exclude or modify any statutory
consumer rights under any applicable law including the Competition and
Consumer Act 2010 (Cth).

13. If for any reason any aspect of this Promotion is not capable of running
as planned, including by reason of communications network failure, bugs,
tampering, unauthorised intervention, fraud, technical failure or any cause
beyond the control of the Promoter, the Promoter may in its sole discretion
cancel, terminate, modify or suspend the Promotion and invalidate any
affected entries, or suspend or modify a prize.

14. The Promoter reserves the right, at any time, to validate and check the
authenticity of entries. Entries containing offensive or defamatory comments,
or which breach any law or infringe any third-party rights, including
intellectual property rights, are not eligible to win. The use of any
automated entry software or any other mechanical or electronic means that
allows an individual to automatically enter repeatedly is prohibited and may
render all entries submitted by that individual invalid.

15. The Promoter reserves the right to disqualify entries in the event of
non-compliance with these Conditions of Entry. In the event that there is a
dispute concerning the conduct of the Promotion or claiming a prize, the
Promoter will resolve the dispute in direct consultation with the entrant. If
the dispute cannot be resolved the Promoter’s decision will be final.

16. The Promoter will not be liable for any loss (including, without
limitation, indirect, special or consequential loss or loss of profits),
expense, damage, personal injury or death which is suffered or sustained
(whether or not arising from any person's negligence or willful misconduct)
in connection with this Promotion or accepting or using any prize, except for
any liability which cannot be excluded by law (in which case that liability
is limited to the minimum allowable by law).

17. The Promoter accepts no responsibility for any tax implications and the
entrant must seek their own independent financial advice in regard to the tax
implications relating to the prize or acceptance of the prize.

18. Failure by the Promoter to enforce any of its rights at any stage does
not constitute a waiver of these rights.