By ordering catering from Soul Origin Australia Pty Ltd, it is understood that you agree and accept the following Terms & Conditions.

Cancellation of order: Order cancellations must be made at minimum 24 hours prior to pick up or delivery time if an order or delivery is to be made Tuesday – Friday. Any cancellation for an order or delivery due on a Saturday, Sunday or Monday needs to be made the Friday before by 2pm. To cancel your order please contact the customer service team:

catering@soulorigin.com.au
02 8565 5400.

Refund Policy: If you are not happy with a particular item, please let us know. Refunds are only applicable if you inform us by 9pm on the day your order is picked up. To request a refund, please contact our customer service team:

catering@soulorigin.com.au
02 8565 5400.

Collecting your Order: Soul Origin catering orders must be collected from the agreed Soul Origin location at the agreed date and time. Soul Origin takes no liability for any orders not collected by the customer outside of this agreed location and time.

Consumption & Labelling of your Order: Generally, Soul Origin recommends our food is consumed within four (4) hours of the time of your order. Soul Origin takes no liability for any food consumed after this time.

Allergens & Nutritional Information: Please see kJs information of each platter on the product page of each item. kJs listed are the total for each platter unless specified. To view additional nutritional information of our menu, please visit soulorigin.com.au.

When you disclose or submit your personal information to us when you order catering, we will handle the collection, processing and storage of your personal information in accordance with our Privacy Policy which is accessible at soulorigin.com.au/privacy-policy.

SEPTEMBER 2024 - OFFERS

Soul Origin Catering – Spend $300 and get 15% Off  

15% off your order on a minimum spend of $300 in one transaction. The discount will be applied at checkout when you enter the promotional code: SOSEPT15. Available for a limited time from 12.00am AEST 1st of September 2024 to 11.59pm AEST 30th of September 2024. To see if catering is available in your area, simply visit https://catering.soulorigin.com.au/. Not valid in conjunction with any other offer. This Offer is subject to the General Terms outlined below. 

Soul Origin Catering – Buy 2 Wrap Patters and Get 30% off a Seasonal Fruit Platter!

30% off a Seasonal Fruit Platter on a minimum spend of 2 selected wrap platters in one transaction. The discount will be automatically applied at checkout. Available for a limited time from 12.00am AEST 1st of September 2024 to 11.59pm AEST 30th of September 2024. To see if catering is available in your area, simply visit https://catering.soulorigin.com.au/. Not valid in conjunction with any other offer. This Offer is subject to the General Terms outlined below. 

GENERAL TERMS
1. The Promoter is Soul Origin (Australia) Pty Ltd (ACN 168 629 061), 580 Parramatta Road, Petersham NSW 2049.
2. By participating in any of the above promotions you agree and are automatically deemed to have read, understood and accepted these terms and conditions (Terms).
3. If there is any inconsistency between these Terms and anything else that refers to the promotions, these Terms will prevail.
4. The Promoter reserves the right to amend, cancel and/or suspend any promotion at any time, without notice.
5. By participating in any promotion, you:
a. consent to (without limitation) the collection, use and disclosure of your personal information in accordance with the Promoter’s privacy policy;
b. agree to be contacted by the Promoter through telephone, mail, electronic methods and any other communication methods; and
c. acknowledge and agree that the Promoter is entitled to perform any of the aforementioned actions without compensation, and that such consent is enduring.
6. Each promotion is not transferrable and cannot be exchanged for cash. Each promotion cannot be used in conjunction with any other offers of the Promoter.
7. The promotions cannot be applied to previous purchases.
Liability
8. You acknowledge and agree that the Promoter is not responsible or liable for:
a. the unavailability or inaccessibility of any service (including without limitation, the Soulmates app) whether or not caused by traffic congestion on the internet or at any website;
b. unauthorised human intervention in any part of each promotion;
c. electronic or human error which may occur in the administration of each promotion;
d. any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); or
e. any delay, cancellation, postponement or attendance of a voucher, if applicable.
9. These Terms do not affect, and are not intended to affect, any rights a consumer may have under applicable consumer protection laws, which cannot be excluded. To the fullest extent permitted by law, the Promoter’s liability, or that of its franchisees, servants or agents, for breach of any such rights is limited to the cost of resupplying the voucher (if applicable).
Statutory Warranties
10. The Promoter does not exclude any rights or remedies in respect of goods and services under the Australian Consumer Law or any other relevant legislation which cannot be excluded, restricted or modified.
11. Notwithstanding clause 10 above, to the fullest extent permitted by law, the Promoter will not be liable for any loss or damage whatsoever which is suffered, including but not limited to indirect, direct or consequential loss, or for any personal injury suffered or sustained in connection with any promotion except for a liability which cannot be excluded by law.
12. You agree to indemnify the Promoter and their respective directors, officers, franchisees, employees and agents (each an Indemnified Person) against any loss, cost, damage or expense suffered or incurred by an Indemnified Person as a result of:
a. your breach of any of these Terms;
b. any warranty given by you proving to be untrue; or
c. any personal injury arising from or related to any wrongful or negligent act or omission by you in connection with any promotion.
Privacy
13. The Promoter collects personal information about you for the purposes of conducting its promotions. Any disclosure of such information will be made in accordance with applicable laws and the Soul Origin Privacy Policy.
14. The Promoter may use your name and email address for future promotional, marketing and publicity purposes across any media worldwide, without further notice and without any fee, unless otherwise advised by you.
15. By participating in this promotion, you confirm your consent to the use of your details for these purposes. If you no longer wish for your details to used for future marketing purposes, please contact the Promoter at [insert email address], or in writing to Soul Origin, 580 Parramatta Road, Petersham NSW 2049 or by completing the Contact form online at https://www.soulorigin.com.au/pages/contact.
Promoter
16. The Promoter’s decision in respect of all matters to do with any promotion will be final and no correspondence will be entered into.
17. To the extent it is legally possible, these Terms are governed by the laws of New South Wales and the parties submit to the jurisdiction of the courts of New South Wales.
18. Any failure or delay by the Promoter in exercising its rights under these Terms does not constitute a waiver of those rights.
  

Soul Origin x The Athlete’s Foot – Giveaway for a superhero

PROMOTION ("Conditions of Entry")

Promoter: Soul Origin (Australia) Pty

Promotion Period: Start date: 13th August, 2024

End date: 19th August, 2024

Winner: @Immiparis

The Promoter accepts no responsibility for any entries not received for any
reason during the Promotion Period.

Eligible Entrants: Entry is only open to Australian residents (Entrant).

How to Enter: To enter the Promotion, each Entrant must complete
the following steps during the Promotion Period:

a) To be eligible for entry, each Entrant must ‘like’ the Promotion post on
the official Soul Origin Instagram (@soulorigin);

b) The Entrant must follow the official Instagram accounts of Soul Origin
(@soulorigin) and Athlete’s Foot (@theathletesfootaustralia);

c) The Entrant must tag three (3) friends or family members in the comments
section;

d) An Entry is deemed to be completed upon posting of the comment;

e) The Promoter is not responsible for incorrect, inaccurate, or incomplete
information caused by an Entrant or occurring during the uploading of an
Entry. Further, The Promoter is not responsible for any entries that are not
received or are otherwise interfered with due to problems with communications
services.

Entries permitted: By completing the ‘How to Enter’ method, the
entrant will receive one (1) entry (Entry).

Total Prize Pool: AUD $300.00

Prize Description: The total prize pool is:

1. 1 x $100 Soul Origin Catering Gift Voucher; and

2. 1 x $200 The Athlete’s Foot Gift Voucher.

(Prize)

The Prize will be given to 1 (one) winner.

Prize Draw & Notification of Winners

On Tuesday, 20th August 2024, the Promoter will announce the winners of the
Promotion (Winners).

The Winner will be contacted via direct message to the Winner’s Instagram
account. In the event of an unclaimed prize by 19th September
2024, the Promoter may at its discretion assign the prize to the entry judged
the next best entry, conduct a further judging to award the prize, or
withdraw the prize unawarded. The Promoter is under no obligation to award
any unclaimed prize.

The Promoter reserves the right at any time to verify any prize claims and
disqualify any Entrant who submits a prize claim that is not in accordance
with these Terms and Conditions. Errors or omissions may be accepted at the
Promoter’s discretion. Failure by the Promoter to enforce any of its rights
at any stage does not constitute a waiver of those rights.

If there is a dispute as to the identity of an Entrant or Winner,
the Promoter reserves the right in its sole discretion to determine the
identity of the Entrant or Winner.

1. The entrant agrees and acknowledges that they have read these
Conditions of Entry (and Schedule) and that entry into the Promotion is
deemed to be acceptance of these Conditions of Entry (and Schedule). Any
capitalized terms used in these Conditions of Entry have the meaning given in
the Schedule, unless stated otherwise.

2. The Promotion commences on the Start Date and ends on the End Date
(Promotion Period). Entries are deemed to be received at the time of receipt
by the Promoter and not at the time of transmission or deposit by the
Entrant. Records of the Promoter and its agencies are final and conclusive as
to the time of receipt.

3. Valid and eligible entries will be accepted during the Promotion Period.

4. All reasonable attempts will be made to contact the Winner.

5. If any Winner chooses not to take their prize (or is unable to) or does
not take or claim a prize by the time specified by the Promoter, or is
unavailable, they forfeit the prize and the Promoter is not obliged to
substitute the prize.

6. No part of a prize is exchangeable, redeemable for cash or any other prize
or transferable, unless otherwise specified in writing by the Promoter.

7. If a prize (or portion of a prize) is unavailable the Promoter reserves
the right to substitute the prize (or that portion of the prize) to a prize
of equal or greater value and specification.

8. No entry fee is charged by the Promoter to enter the Promotion. There is
no additional cost to enter the Promotion other than any cost paid by the
entrant to access the social media platform of entry via their Internet
service provider.

9. The prize will be awarded to the person named in the entry and any entry
that is made on behalf of an entrant or by a third party will be invalid. If
there is a dispute as to the identity of an entrant or winner the Promoter
reserves the right, in its sole discretion, to determine the identity of the
entrant or winner.

10. Entrants' personal information will be collected by the Promoter.
Personal information will be stored on the Promoter's database. By submitting
your Entry, you are accepting these Terms and Conditions and you are
expressly consenting to the Promoter using your information for future
marketing purposes regarding its products, including contacting the entrant
electronically. The Promoter is bound by the Australian Privacy Principles in
accordance with the Privacy Act 1988 (Cth) and its privacy policy which is
located at https://catering.soulorigin.com.au/pages/terms-conditions
and advertisements, the Promoter may only publish the Winner's surname,
initial and State/Territory.

12. Any guarantee or warranty given is in addition to any relevant statutory
guarantees and warranties and nothing in these Conditions of Entry restricts,
excludes or modifies or purports to restrict, exclude or modify any statutory
consumer rights under any applicable law including the Competition and
Consumer Act 2010 (Cth).

13. If for any reason any aspect of this Promotion is not capable of running
as planned, including by reason of communications network failure, bugs,
tampering, unauthorised intervention, fraud, technical failure or any cause
beyond the control of the Promoter, the Promoter may in its sole discretion
cancel, terminate, modify or suspend the Promotion and invalidate any
affected entries, or suspend or modify a prize.

14. The Promoter reserves the right, at any time, to validate and check the
authenticity of entries. Entries containing offensive or defamatory comments,
or which breach any law or infringe any third-party rights, including
intellectual property rights, are not eligible to win. The use of any
automated entry software or any other mechanical or electronic means that
allows an individual to automatically enter repeatedly is prohibited and may
render all entries submitted by that individual invalid.

15. The Promoter reserves the right to disqualify entries in the event of
non-compliance with these Conditions of Entry. In the event that there is a
dispute concerning the conduct of the Promotion or claiming a prize, the
Promoter will resolve the dispute in direct consultation with the entrant. If
the dispute cannot be resolved the Promoter’s decision will be final.

16. The Promoter will not be liable for any loss (including, without
limitation, indirect, special or consequential loss or loss of profits),
expense, damage, personal injury or death which is suffered or sustained
(whether or not arising from any person's negligence or willful misconduct)
in connection with this Promotion or accepting or using any prize, except for
any liability which cannot be excluded by law (in which case that liability
is limited to the minimum allowable by law).

17. The Promoter accepts no responsibility for any tax implications and the
entrant must seek their own independent financial advice in regard to the tax
implications relating to the prize or acceptance of the prize.

18. Failure by the Promoter to enforce any of its rights at any stage does
not constitute a waiver of these rights.

--------------------------------

Soul Origin Picnic Grazing Platter x Lindt Hamper Giveaway  (TIK TOK)
Winner: Sarah @mulsar11

PROMOTION ("Conditions of Entry") Schedule Promotion: Soul Origin Giveaway 

Promoter: Soul Origin (Australia) Pty Ltd ACN 168 629 061 

Promotion Period: Start date: 8th May at 10:00 AEDT End date: 19th May 2024 at 11:59 pm AEDT The Promoter accepts no responsibility for any entries not received for any reason during the Promotion Period. Eligible Entrants: Entry is only open to Australian residents (Entrant).  

How to Enter: To enter the Promotion, each Entrant must complete the following steps during the Promotion Period: a) To be eligible for entry, each Entrant must ‘like’ the Promotion post on the official Soul Origin Tik Tok page; b) To be considered, the Entrant must follow the official social media account of Soul Origin; c) The Entrant must tag three (3) friends or family members in the comments section; d) An Entry is deemed to be completed upon posting of the comment; e) The Promoter is not responsible for incorrect, inaccurate, or incomplete information caused by an Entrant or occurring during the uploading of an Entry. Further, The Promoter is not responsible for any entries that are not received or are otherwise interfered with due to problems with communications services.  

Entries permitted: By completing the ‘How to Enter’ method, the entrant will receive one (1) entry (Entry).  

Total Prize Pool: AUD $150 

Prize Description: The total prize pool is: 1 x Picnic Grazing Platter Voucher; and 1 x Lindt Hamper 

(Prize) The Prize will be given to 1 (one) winner.  

Prize Draw & Notification of Winners On Monday 19th May 2024, the Promoter will announce the winners of the Promotion (Winners). The Winner will be contacted via direct message to the Winner’s Instagram, Tik Tok or Facebook account. In the event of an unclaimed prize by Friday 21 June 2024, the Promoter may at its discretion assign the prize to the entry judged the next best entry, conduct a further judging to award the prize, or withdraw the prize unawarded. The Promoter is under no obligation to award any unclaimed prize. The Promoter reserves the right at any time to verify any prize claims and disqualify any Entrant who submits a prize claim that is not in accordance with these Terms and Conditions. Errors or omissions may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.  

If there is a dispute as to the identity of an Entrant or Winner, the Promoter reserves the right in its sole discretion to determine the identity of the Entrant or Winner.  

1. The entrant agrees and acknowledges that they have read these Conditions of Entry (and Schedule) and that entry into the Promotion is deemed to be acceptance of these Conditions of Entry (and Schedule). Any capitalized terms used in these Conditions of Entry have the meaning given in the Schedule, unless stated otherwise. 2. The Promotion commences on the Start Date and ends on the End Date (Promotion Period). Entries are deemed to be received at the time of receipt by the Promoter and not at the time of transmission or deposit by the Entrant. Records of the Promoter and its agencies are final and conclusive as to the time of receipt. 3. Valid and eligible entries will be accepted during the Promotion Period. 4. All reasonable attempts will be made to contact the Winner. 5. If any Winner chooses not to take their prize (or is unable to) or does not take or claim a prize by the time specified by the Promoter, or is unavailable, they forfeit the prize and the Promoter is not obliged to substitute the prize. 6. No part of a prize is exchangeable, redeemable for cash or any other prize or transferable, unless otherwise specified in writing by the Promoter. 7. If a prize (or portion of a prize) is unavailable the Promoter reserves the right to substitute the prize (or that portion of the prize) to a prize of equal or greater value and specification. 8. No entry fee is charged by the Promoter to enter the Promotion. There is no additional cost to enter the Promotion other than any cost paid by the entrant to access the social media platform of entry via their Internet service provider. 9. The prize will be awarded to the person named in the entry and any entry that is made on behalf of an entrant or by a third party will be invalid. If there is a dispute as to the identity of an entrant or winner the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant or winner. 10. Entrants' personal information will be collected by the Promoter. Personal information will be stored on the Promoter's database. By submitting your Entry, you are accepting these Terms and Conditions and you are expressly consenting to the Promoter using your information for future marketing purposes regarding its products, including contacting the entrant electronically. The Promoter is bound by the Australian Privacy Principles in accordance with the Privacy Act 1988 (Cth) and its privacy policy which is located at https://catering.soulorigin.com.au/pages/terms-conditions and advertisements, the Promoter may only publish the Winner's surname, initial and State/Territory. 12. Any guarantee or warranty given is in addition to any relevant statutory guarantees and warranties and nothing in these Conditions of Entry restricts, excludes or modifies or purports to restrict, exclude or modify any statutory consumer rights under any applicable law including the Competition and Consumer Act 2010 (Cth). 13. If for any reason any aspect of this Promotion is not capable of running as planned, including by reason of communications network failure, bugs, tampering, unauthorised intervention, fraud, technical failure or any cause beyond the control of the Promoter, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion and invalidate any affected entries, or suspend or modify a prize. 14. The Promoter reserves the right, at any time, to validate and check the authenticity of entries. Entries containing offensive or defamatory comments, or which breach any law or infringe any third-party rights, including intellectual property rights, are not eligible to win. The use of any automated entry software or any other mechanical or electronic means that allows an individual to automatically enter repeatedly is prohibited and may render all entries submitted by that individual invalid. 15. The Promoter reserves the right to disqualify entries in the event of non-compliance with these Conditions of Entry. In the event that there is a dispute concerning the conduct of the Promotion or claiming a prize, the Promoter will resolve the dispute in direct consultation with the entrant. If the dispute cannot be resolved the Promoter’s decision will be final. 16. The Promoter will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence or willful misconduct) in connection with this Promotion or accepting or using any prize, except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law). 17. The Promoter accepts no responsibility for any tax implications and the entrant must seek their own independent financial advice in regard to the tax implications relating to the prize or acceptance of the prize. 18. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of these rights.