Terms & Conditions
1. Acceptance of Terms
These Terms and Conditions (Terms) govern your use of Soul Origin (Australia) Pty Ltd (‘Soul Origin’, ‘we’, ‘us’, ‘SO’ and ‘our’) catering services (‘Catering’). By accessing our website and ordering Catering you agree to bound by these Terms. If you do not agree with these Terms, please do not use our Catering.
2. Ordering and Payment
2.1 When placing an order through our website, you must provide accurate and complete information, including your contact details. This information will be used to process and fulfill your order.
2.2 All orders are subject to product and service availability as well as our acceptance. We reserve the right to refuse or cancel any order at our sole discretion.
2.3 Payment for your order will be processed securely through our payment partner, Shopify. For more information, please refer to Shopify. Term of Use, available at: Shopify Payments Terms of Service - Australia - Shopify.
3. Cancellation and Refunds
3.1 Cancellation
(a) Cancellations must be made in accordance with the following timelines:
(i) Orders scheduled for pick-up or delivery from Tuesday to Friday must be cancelled at least 24 hours in advance.
(ii) Orders scheduled for pick-up or delivery on a Saturday, Sunday or Monday must be cancelled by 2:00 pm on the preceding Friday.
3.2 Refunds
(a) If you are dissatisfied with your order, please contact us within 48 hours of pick-up or delivery. Refunds or replacements may be offered if the item is faulty, unsafe or not as described, or otherwise does not meet consumer guarantees under the Australian Consumer Law.
3.3 To cancel an order or request a refund or replacement, please contact our Customer Service Team at:
(a) Email: catering@soulorigin.com.au
(b) Phone: 02 8565 5400
3.4 To assist us in processing your order cancellation or refund or replacement request, please provide us with the following details about your order and the issue:
(a) full name when placing your order;
(b) contact email and/or phone number associated with the order;
(c) your order number (found in the confirmation email); and
(d) for refunds and replacements, please supply clear images showing any faulty or damaged items or other issues with the order.
3.5 In the event a catering replacement is not suitable, and a refund is requested, Soul Origin will make every effort to process it promptly. Please be aware that the refund may take up to 10 business days to appear in your account, depending on your financial institution and the payment method used at the time of purchase.
4. Allergens & Nutritional Information
4.1 Nutritional details, including kilojoule (kJ) information, are listed on our website. To view, please visit soulorigin.com.au. Kilojoule values are listed as the total per platter unless otherwise specified.
4.2 Despite our best efforts, there is always a possibility that traces of allergens, gluten, meat and/or dairy (for vegan or vegetarian products) may be present due to cross-contact during the processing, storage and preparation of products. Soul Origin cannot guarantee that your order will be 100% free from traces of allergens, gluten, meat and/or dairy.
4.3 If you have a particular sensitivity to any of the above, we strongly recommend contacting us prior to placing on order for further information.
4.4 For additional information, please refer to our Soul Origin Product kJs & Allergens Fact Sheet.
5. Collecting Your Order
5.1 Orders must be collected from the agreed Soul Origin location at the specified date and time.
5.2 Soul Origin is not liable for any orders not collected on time or at the agreed location.
6. Delivery
6.1 You are responsible for providing accurate delivery information and ensuring that someone is present to receive the order at the agreed time. Additionally, it is your responsibility to ensure that the order is stored appropriately after delivery.
6.2 Soul Origin is not responsible for any delays resulting from circumstances beyond our control including but not limited to traffic, weather conditions or unforeseen events. This includes delays caused by third-party delivery drivers.
7. Standard Terms
7.1 We may change, suspend or terminate the online Catering ordering system (or any part of it) at any time without prior notice. Where possible, we will provide you with notice of any down time or changes.
7.2 We reserve the right to adjust prices and delivery fees, make changes to menu items or withdraw products at any time without prior notice.
7.3 All offers and promotions provided by us in relation to our Catering are subject to specific terms and conditions and may not be combined with any other offer or promotion unless expressly stated.
7.4 Delivery services are not available in all areas, and a set delivery fee applies.
7.5 We reserve the right to modify these Terms at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of those changes.
8. Intellectual Property
8.1 All content on our website, including text, images, logos and graphics, is the property of Soul Origin and is protected by copyright and intellectual property laws.
8.2 You may not reproduce, modify, distribute or otherwise use our content, in whole or in part, without our prior written consent.
9. Limitation of Liability
9.1 To the maximum extent permitted under any applicable laws, Soul Origin shall not be liable for any direct, indirect, special, consequential, punitive or incidental damages arising from the use of our website or the Catering services.
9.2 Soul Origin makes no warranties or representations regarding the quality, accuracy or completeness of the information on our website.
10. Privacy
When you place a Catering order and provide us with your personal information, we will collect, use, process and store your information in compliance with our Privacy Policy. You can access our Privacy Policy at: https://www.soulorigin.com.au/pages/privacy-policy.
11. Governing Law
These Terms are governed by the laws of New South Wales, Australia. Each party submits to the non-exclusive jurisdiction of the courts of New South Wales and the Commonwealth of Australia.
12. Contact Us
If you have any questions or concerns about these Terms, please contact us at catering@soulorigin.com.au.
ONLINE CATERING 2025 OFFERS
Soul Origin Catering – Spend $270 and get 10% Off
10% off your order on a minimum spend of $270 in one transaction. The discount will be applied at checkout when you enter the promotional code: SOCOSY. This offer is available online only and for a limited time from 12.00am AEST 29th of April 2025 to 11.59pm AEST to 26 of May 2025. To see if catering is available in your area, simply visit Soul Origin Catering. If you are experiencing difficulties redeeming this Offer, please contact our customer service team at catering@soulorigin.com.au. Not valid in conjunction with any other offer.
Soul Origin Catering – Buy 2 Wrap Platter and Get 20% off a Seasonal Fruit Platter!
20% off seasonal fruit platter on a minimum spend of 2 selected wrap platters in one transaction. The discount will be applied at checkout when you enter the promotional code: SOFRESH. This offer is available online only and for a limited time from 12.00am AEST 29th of April 2025 to 11.59pm AEST to 26th of May 2025. To see if catering is available in your area, simply visit Soul Origin Catering. If you are experiencing difficulties redeeming this Offer, please contact our customer service team at catering@soulorigin.com.au. Not valid in conjunction with any other offer.
GENERAL TERMS
1. The Promoter is Soul Origin (Australia) Pty Ltd (ACN 168 629 061), 580 Parramatta Road, Petersham NSW 2049.
2. By participating in any of the above promotions you agree and are automatically deemed to have read, understood and accepted these terms and conditions (Terms).
3. If there is any inconsistency between these Terms and anything else that refers to the promotions, these Terms will prevail.
4. The Promoter reserves the right to amend, cancel and/or suspend any promotion at any time, without notice.
5. By participating in any promotion, you:
a. consent to (without limitation) the collection, use and disclosure of your personal information in accordance with the Promoter’s privacy policy;
b. agree to be contacted by the Promoter through telephone, mail, electronic methods and any other communication methods; and
c. acknowledge and agree that the Promoter is entitled to perform any of the aforementioned actions without compensation, and that such consent is enduring.
6. Each promotion is not transferrable and cannot be exchanged for cash. Each promotion cannot be used in conjunction with any other offers of the Promoter.
7. The promotions cannot be applied to previous purchases.
Liability
8. You acknowledge and agree that the Promoter is not responsible or liable for:
a. the unavailability or inaccessibility of any service (including without limitation, the Soulmates app) whether or not caused by traffic congestion on the internet or at any website;
b. unauthorised human intervention in any part of each promotion;
c. electronic or human error which may occur in the administration of each promotion;
d. any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); or
e. any delay, cancellation, postponement or attendance of a voucher, if applicable.
9. These Terms do not affect, and are not intended to affect, any rights a consumer may have under applicable consumer protection laws, which cannot be excluded. To the fullest extent permitted by law, the Promoter’s liability, or that of its franchisees, servants or agents, for breach of any such rights is limited to the cost of resupplying the voucher (if applicable).
Statutory Warranties
10. The Promoter does not exclude any rights or remedies in respect of goods and services under the Australian Consumer Law or any other relevant legislation which cannot be excluded, restricted or modified.
11. Notwithstanding clause 10 above, to the fullest extent permitted by law, the Promoter will not be liable for any loss or damage whatsoever which is suffered, including but not limited to indirect, direct or consequential loss, or for any personal injury suffered or sustained in connection with any promotion except for a liability which cannot be excluded by law.
12. You agree to indemnify the Promoter and their respective directors, officers, franchisees, employees and agents (each an Indemnified Person) against any loss, cost, damage or expense suffered or incurred by an Indemnified Person as a result of:
a. your breach of any of these Terms;
b. any warranty given by you proving to be untrue; or
c. any personal injury arising from or related to any wrongful or negligent act or omission by you in connection with any promotion.
Privacy
13. The Promoter collects personal information about you for the purposes of conducting its promotions. Any disclosure of such information will be made in accordance with applicable laws and the Soul Origin Privacy Policy.
14. The Promoter may use your name and email address for future promotional, marketing and publicity purposes across any media worldwide, without further notice and without any fee, unless otherwise advised by you.
15. By participating in this promotion, you confirm your consent to the use of your details for these purposes. If you no longer wish for your details to used for future marketing purposes, please contact the Promoter at [insert email address], or in writing to Soul Origin, 580 Parramatta Road, Petersham NSW 2049 or by completing the Contact form online at https://www.soulorigin.com.au/pages/contact.
Promoter
16. The Promoter’s decision in respect of all matters to do with any promotion will be final and no correspondence will be entered into.
17. To the extent it is legally possible, these Terms are governed by the laws of New South Wales and the parties submit to the jurisdiction of the courts of New South Wales.
18. Any failure or delay by the Promoter in exercising its rights under these Terms does not constitute a waiver of those rights.
Promoter: Soul Origin (Australia) Pty Ltd (ACN 168 629 061)
Promotion: Mother’s Day Giveaway - Celebrate your hero
Entrants
The Promotion is open to users
who follow Soul Origin, MCoBeauty, Alana Maria Jewellery and INBLUEM on
Instagram and tag a minimum of three (3) friends on the official giveaway’s
post.
Exclusions
Employees of the Promoter, their immediate families, all suppliers and agencies associated with this Promotion, and any person involved in the management of any organisation which will benefit from the Promotion.
Promotion Period: 22th of April - 6th May 2025
Entry
The Promotion is a game of chance.
To enter, users should follow Soul Origin, MCoBeauty, Alana Maria Jewellery and INBLUEM on Instagram and tag minimum of one (3) friends on the official giveaway’s post.
Limit
Multiple entries per person are permitted
Prize
1x @alanamariajewellery AMJF experience Gift Voucher including a chain and charm each for two permanent bracelets from the gold-filled and sterling silver range valued at $240.
1x @inbluem_au Nourish Radiance Ritual Kit valued at $199
1x @mcobeauty Baby Face Multi Use cream stick - Shade LouLou valued at $24
1x @mcobeauty XtendLash Mascara valued at $28
1x @mcobeauty Fragrance Mist No. 1 valued at $20
1x @mcobeauty Brow Laminate Sculpt and Set valued at $24
1x @mcobeauty Bronzing Drops valued at $32
1x @SoulOrigin Catering Gift voucher valued at $100
Total Prize Value: $667
Prize Notification
The Promoter will notify the winner by direct message on Instagram.
Mechanics - Mother’s Day Giveaway -
Celebrate your hero
PROMOTION ("Conditions
of Entry")
Schedule
Promoter: Soul Origin
(Australia) Pty Ltd ACN 168 629 061.
Promotion Period:
Start date: 22nd April 2025
End date: 6th May 2025
The Promoter accepts no responsibility for any entries not received for any reason during the Promotion Period.
Eligible Entrants: Entry is only open to Australian residents (Entrant).
How to Enter: To enter the Promotion, each Entrant must complete the following steps during the Promotion Period:
a) To be eligible for entry, each Entrant must ‘tag 3 friends’ on the
Promotion post on the official Soul Origin Instagram profile (@soulorigin);
b) The Entrant must follow the official Instagram accounts of Soul Origin (@soulorigin); MCoBeauty (@mcobeauty), Alana Maria (@alanamariajewellery)
and INBLUEM (@inbluem_au).
c) An Entry is deemed to be completed upon posting of the comments;
d) The Promoter is not responsible for incorrect, inaccurate, or incomplete information caused by an Entrant or occurring during the uploading of an Entry. Further, The Promoter is not responsible for any entries that are not received or are otherwise interfered with due to problems with communications services.
Entries permitted: By completing
the ‘How to Enter’ method, the entrant will receive one (1) entry (Entry).
Total Prize Pool: AUD $667
Prize Description: The total
prize pool is:
1x Alana Maria AMJF experience Gift
Voucher including a chain and charm each for two permanent bracelets from the gold-filled and sterling silver range valued at $240.
1x InBlueM Nourish Radiance
Ritual Kit valued at $199.
1x MCoBeauty Baby Face Multi Use
cream stick - Shade LouLou valued at $24.
1x MCoBeauty XtendLash Mascara
valued at $28.
1x MCoBeauty Fragrance Mist No. 1
valued at $20.
1x MCoBeauty Brow Laminate Sculpt and Set
valued at $24.
1x MCoBeauty Bronzing Drops valued
at $32.
1x Soul Origin Catering Gift
voucher valued at $100.
The Prize will be given to one (1) winner.
Prize Draw & Notification of Winners
On the 7th of May 2025, the Promoter will announce the winner of the Giveaway.
The Winner will be contacted via direct message to the
Winner’s Social Media account. In the event of an unclaimed prize by 7th of June 2025, the Promoter may at its
discretion assign the prize to the entry judged the next best entry, conduct
a further judging to award the prize, or withdraw the prize unawarded. The
Promoter is under no obligation to award any unclaimed prize.
The Promoter reserves the right at any time to verify any
prize claims and disqualify any Entrant who submits a prize claim that is not
in accordance with these Terms and Conditions. Errors or omissions may be
accepted at the Promoter’s discretion. Failure by the Promoter to enforce any
of its rights at any stage does not constitute a waiver of those rights.
If there is a dispute as to the identity of an Entrant or Winner, the
Promoter reserves the right in its sole discretion to determine the identity
of the Entrant or Winner.
1. The entrant agrees and acknowledges that they have read these
Conditions of Entry (and Schedule) and that entry into the Promotion is
deemed to be acceptance of these Conditions of Entry (and Schedule). Any
capitalized terms used in these Conditions of Entry have the meaning given in
the Schedule, unless stated otherwise.
2. The Promotion commences on the Start Date and ends on
the End Date (Promotion Period). Entries are deemed to be received at the
time of receipt by the Promoter and not at the time of transmission or
deposit by the Entrant. Records of the Promoter and its agencies are final
and conclusive as to the time of receipt.
3. Valid and eligible entries will be accepted during the Promotion Period.
4. All reasonable attempts will be made to contact the Winner(s).
5. If any Winner chooses not to take their prize (or is unable to) or does not take or claim a prize by the time specified by the
Promoter, or is unavailable, they forfeit the prize and the Promoter is not
obliged to substitute the prize.
6. No part of a prize is exchangeable, redeemable for
cash or any other prize or transferable, unless otherwise specified in
writing by the Promoter.
7. If a prize (or portion of a prize) is unavailable the
Promoter reserves the right to substitute the prize (or that portion of the
prize) to a prize of equal or greater value and specification.
8. No entry fee is charged by the Promoter to enter the
Promotion. There is no additional cost to enter the Promotion other than any
cost paid by the entrant to access the social media platform of entry via
their Internet service provider.
9. The prize will be awarded to the person named in the
entry and any entry that is made on behalf of an entrant or by a third party
will be invalid. If there is a dispute as to the identity of an entrant or
winner the Promoter reserves the right, in its sole discretion, to determine
the identity of the entrant or winner.
10. Entrants' personal information will be collected by
the Promoter. Personal information will be stored on the Promoter's database.
By submitting your Entry, you are accepting these Terms and Conditions and
you are expressly consenting to the Promoter using your information for
future marketing purposes regarding its products, including contacting the
entrant electronically. The Promoter is bound by the Australian Privacy
Principles in accordance with the Privacy Act 1988 (Cth) and its privacy
policy which is located at soulorigin.com.au and advertisements, the Promoter may only publish the Winner's
surname, initial and State/Territory.
12. Any guarantee or warranty given is in addition to any
relevant statutory guarantees and warranties and nothing in these Conditions
of Entry restricts, excludes or modifies or purports to restrict, exclude or
modify any statutory consumer rights under any applicable law including the
Competition and Consumer Act 2010 (Cth).
13. If for any reason any aspect of this Promotion is not
capable of running as planned, including by reason of communications network
failure, bugs, tampering, unauthorised intervention, fraud, technical failure
or any cause beyond the control of the Promoter, the Promoter may in its sole
discretion cancel, terminate, modify or suspend the Promotion and invalidate
any affected entries, or suspend or modify a prize.
14. The Promoter reserves the right, at any time, to
validate and check the authenticity of entries. Entries containing offensive
or defamatory comments, or which breach any law or infringe any third-party
rights, including intellectual property rights, are not eligible to win. The
use of any automated entry software or any other mechanical or electronic
means that allows an individual to automatically enter repeatedly is prohibited
and may render all entries submitted by that individual invalid.
15. The Promoter reserves the right to disqualify entries
in the event of non-compliance with these Conditions of Entry. In the event
that there is a dispute concerning the conduct of the Promotion or claiming a
prize, the Promoter will resolve the dispute in direct consultation with the
entrant. If the dispute cannot be resolved the Promoter’s decision will be
final.
16. The Promoter will not be liable for any loss
(including, without limitation, indirect, special or consequential loss or
loss of profits), expense, damage, personal injury or death which is suffered
or sustained (whether or not arising from any person's negligence or willful
misconduct) in connection with this Promotion or accepting or using any
prize, except for any liability which cannot be excluded by law (in which
case that liability is limited to the minimum allowable by law).
17. The Promoter accepts no responsibility for any tax implications and the entrant must seek their own independent financial advice
in regard to the tax implications relating to the prize or acceptance of the prize.
18. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of these rights.
Terms & Conditions - IWD Giveaway
Promoter Soul Origin (Australia) Pty Ltd (ACN 168 629 061)
Promotion SO let’s celebrate IWD
Winner: Linsey @gotta_b_mint
Entrants The Promotion is open to users who follow Soul Origin and
Mermade Hair on Instagram and tag a minimum of one (1) friend on the official
giveaway’s post.
Exclusions Employees of the Promoter, their immediate families, all
suppliers and agencies associated with this Promotion, and any person
involved in the management of any organisation which will benefit from the
Promotion.
Promotion Period 3rd March – 11th March 2025
Entry The Promotion is a game of chance.
To enter, users should follow Soul Origin on Instagram and
tag minimum of one (1) friend on the official giveaway’s post.
Limit Multiple entries per person are permitted
Prize
1x $300 Mermade Hair Gift Voucher
1x $200 SO Catering Gift Voucher!
Total Prize Value $500
Prize Notification The Promoter will notify the winner by direct message on
Instagram.
Mechanics
IWD Giveaway SO let’s celebrate IWD
PROMOTION ("Conditions of Entry")
Schedule
Promoter: Soul Origin (Australia) Pty Ltd ACN 168 629 061.
Promotion Period:
Start date: 3rd March2025
End date: 10th March 2025
The Promoter accepts no responsibility for any entries not received for any
reason during the Promotion Period.
Eligible Entrants: Entry is only open to Australian residents (Entrant).
How to Enter: To enter the Promotion, each Entrant
must complete the following steps during the Promotion Period:
a) To be eligible for entry, each Entrant must ‘tag a friend’ on the
Promotion post on the official Soul Origin Instagram profile (@soulorigin);
b) The Entrant must follow the official Instagram account of Soul Origin
(@soulorigin) and @mermade.hair;
c) An Entry is deemed to be completed upon posting of the
comment;
d) The Promoter is not responsible for incorrect, inaccurate, or incomplete
information caused by an Entrant or occurring during the uploading of an
Entry. Further, The Promoter is not responsible for any entries that are not
received or are otherwise interfered with due to problems with communications
services.
Entries permitted: By completing the ‘How to Enter’
method, the entrant will receive one (1) entry (Entry).
Total Prize Pool: AUD $500
Prize Description: The total prize pool is:
1x $300 Mermade Hair Gift Voucher
1x $200 SO Catering Gift Voucher
The Prize will be given to one (1) winner.
Prize Draw & Notification of Winners
On Tuesday 11th of March, 2025, the Promoter will announce the
winner of the Giveaway.
The Winner will be contacted via direct message to the Winner’s Social Media
account. In the event of an unclaimed prize by 11th of April 2025,
the Promoter may at its discretion assign the prize to the entry judged the
next best entry, conduct a further judging to award the prize, or withdraw
the prize unawarded. The Promoter is under no obligation to award any
unclaimed prize.
The Promoter reserves the right at any time to verify any prize claims and
disqualify any Entrant who submits a prize claim that is not in accordance
with these Terms and Conditions. Errors or omissions may be accepted at the
Promoter’s discretion. Failure by the Promoter to enforce any of its rights
at any stage does not constitute a waiver of those rights.
If there is a dispute as to the identity of an Entrant or
Winner, the Promoter reserves the right in its sole discretion to determine
the identity of the Entrant or Winner.
1. The entrant agrees and acknowledges that they have read
these Conditions of Entry (and Schedule) and that entry into the Promotion is
deemed to be acceptance of these Conditions of Entry (and Schedule). Any
capitalized terms used in these Conditions of Entry have the meaning given in
the Schedule, unless stated otherwise.
2. The Promotion commences on the Start Date and ends on the End Date
(Promotion Period). Entries are deemed to be received at the time of receipt
by the Promoter and not at the time of transmission or deposit by the
Entrant. Records of the Promoter and its agencies are final and conclusive as
to the time of receipt.
3. Valid and eligible entries will be accepted during the Promotion Period.
4. All reasonable attempts will be made to contact the Winner(s).
5. If any Winner chooses not to take their prize (or is unable to) or does
not take or claim a prize by the time specified by the Promoter, or is
unavailable, they forfeit the prize and the Promoter is not obliged to
substitute the prize.
6. No part of a prize is exchangeable, redeemable for cash or any other prize
or transferable, unless otherwise specified in writing by the Promoter.
7. If a prize (or portion of a prize) is unavailable the Promoter reserves
the right to substitute the prize (or that portion of the prize) to a prize
of equal or greater value and specification.
8. No entry fee is charged by the Promoter to enter the Promotion. There is
no additional cost to enter the Promotion other than any cost paid by the
entrant to access the social media platform of entry via their Internet
service provider.
9. The prize will be awarded to the person named in the entry and any entry
that is made on behalf of an entrant or by a third party will be invalid. If
there is a dispute as to the identity of an entrant or winner the Promoter
reserves the right, in its sole discretion, to determine the identity of the
entrant or winner.
10. Entrants' personal information will be collected by the Promoter.
Personal information will be stored on the Promoter's database. By submitting
your Entry, you are accepting these Terms and Conditions and you are
expressly consenting to the Promoter using your information for future
marketing purposes regarding its products, including contacting the entrant
electronically. The Promoter is bound by the Australian Privacy Principles in
accordance with the Privacy Act 1988 (Cth) and its privacy policy which is
located at soulorigin.com.au and advertisements, the Promoter may
only publish the Winner's surname, initial and State/Territory.
12. Any guarantee or warranty given is in addition to any relevant statutory
guarantees and warranties and nothing in these Conditions of Entry restricts,
excludes or modifies or purports to restrict, exclude or modify any statutory
consumer rights under any applicable law including the Competition and
Consumer Act 2010 (Cth).
13. If for any reason any aspect of this Promotion is not capable of running
as planned, including by reason of communications network failure, bugs,
tampering, unauthorised intervention, fraud, technical failure or any cause
beyond the control of the Promoter, the Promoter may in its sole discretion
cancel, terminate, modify or suspend the Promotion and invalidate any
affected entries, or suspend or modify a prize.
14. The Promoter reserves the right, at any time, to validate and check the
authenticity of entries. Entries containing offensive or defamatory comments,
or which breach any law or infringe any third-party rights, including
intellectual property rights, are not eligible to win. The use of any
automated entry software or any other mechanical or electronic means that
allows an individual to automatically enter repeatedly is prohibited and may
render all entries submitted by that individual invalid.
15. The Promoter reserves the right to disqualify entries in the event of
non-compliance with these Conditions of Entry. In the event that there is a
dispute concerning the conduct of the Promotion or claiming a prize, the
Promoter will resolve the dispute in direct consultation with the entrant. If
the dispute cannot be resolved the Promoter’s decision will be final.
16. The Promoter will not be liable for any loss (including, without
limitation, indirect, special or consequential loss or loss of profits),
expense, damage, personal injury or death which is suffered or sustained
(whether or not arising from any person's negligence or willful misconduct)
in connection with this Promotion or accepting or using any prize, except for
any liability which cannot be excluded by law (in which case that liability
is limited to the minimum allowable by law).
17. The Promoter accepts no responsibility for any tax implications and the
entrant must seek their own independent financial advice in regard to the tax
implications relating to the prize or acceptance of the prize.
18. Failure by the Promoter to enforce any of its rights at any stage does
not constitute a waiver of these rights.
